Shipping policy

Shipping Policy

Here is what to expect once you order the Furlette Nail Board.

Processing Time

Orders are processed and dispatched within 1 to 2 business days.

Estimated Delivery Times

Destination Estimated Delivery
Canada 10 to 14 days total
United States 12 to 16 days total
United Kingdom 14 to 18 days total
Australia / New Zealand 14 to 20 days total

Delivery windows include processing time and are estimates rather than guarantees. Delays due to customs, peak seasons, or carrier issues may extend delivery times.

Tracked Shipping

All orders include tracking. You will receive a tracking number by email as soon as your order ships.

Customs & Import Duties

For orders outside Canada, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer. We cannot control customs timelines or fees.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, contact us at hello@furlette.com and we will investigate with the carrier.

Questions?

Email us at hello@furlette.com. We respond within 24 to 48 business hours.