Shipping policy
Shipping Policy
Here is what to expect once you order the Furlette Nail Board.
Processing Time
Orders are processed and dispatched within 1 to 2 business days.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Canada | 10 to 14 days total |
| United States | 12 to 16 days total |
| United Kingdom | 14 to 18 days total |
| Australia / New Zealand | 14 to 20 days total |
Delivery windows include processing time and are estimates rather than guarantees. Delays due to customs, peak seasons, or carrier issues may extend delivery times.
Tracked Shipping
All orders include tracking. You will receive a tracking number by email as soon as your order ships.
Customs & Import Duties
For orders outside Canada, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer. We cannot control customs timelines or fees.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, contact us at hello@furlette.com and we will investigate with the carrier.
Questions?
Email us at hello@furlette.com. We respond within 24 to 48 business hours.