Frequently Asked Questions
Place a treat on the board and let your dog scratch at it. The textured surface gently files their nails down as they dig for the treat, so they trim their own nails while they play — no clippers and no holding them still.
Most dogs take to it within a few minutes, especially with a treat for motivation. Start slow, reward any interest in the board, then place treats so they naturally scratch the surface.
Yes. Your dog controls the pressure and the pace, so there is none of the risk of cutting the quick that comes with clippers. Always supervise your dog and store the board out of reach between sessions.
Orders are processed within 1–2 business days and typically arrive within 10–16 days total, shipping to Canada and the US with tracking.
Yes. The board suits puppies through large breeds — smaller dogs use the same surface, they just need a little less pressure.
If you are not happy, contact us within 30 days of delivery for a replacement or refund. If your board arrives damaged or defective, let us know within 7 days with a photo and we will send a free replacement.
Yes — sign up with your email and you will get a 10% discount code (WELCOME10) instantly, valid on your first order.